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Remote Monitoring · Intelligent Maintenance · Expert Support
How to guarantee stable operation of data centers and resolve potential issues in a timely manner has become the core focus of data center O&M. The DTCT Cloud O&M Platform officially provides round-the-clock intelligent monitoring and maintenance services (Cloud O&M Service) for customers nationwide to safeguard your data centers!
Cloud O&M Platform
The Management Hub of Your Data Center
Built on DTCT’s years of O&M management theories and practical experience, the platform integrates ITSS and ITIL best practice frameworks. Leveraging big data and AI technologies, it delivers a complete O&M & service management system solution:
- Collect operational data of data center infrastructure, including running status, fault alarms and logs.
- Unified management and centralized monitoring of facilities & equipment via visual presentation.
- Clean and store raw data; analyze equipment operating conditions with big data.
- Give early warnings on potential faults. Proactive maintenance improves stability and security of computer rooms.
Cloud O&M Service
Intelligent Steward for Data Centers
Cloud O&M Service is an innovative remote service for managing and monitoring data center operations. Through the DTCT Cloud O&M Platform, real-time collection and monitoring are available for power distribution, air conditioning and other infrastructure. It identifies and resolves potential issues promptly to guarantee normal operation of data center facilities.
Cloud O&M Service Scope
All-round O&M Support
Cloud O&M services include but are not limited to:
- Remote Monitoring & On-duty Support: 7×24h service. O&M engineers stay on duty round the clock to spot issues and respond to customer requests instantly.
- Intelligent Inspection & Maintenance: Automatic remote system inspection. Anomaly detection helps discover hidden risks and enable preventive maintenance.
- Intelligent Early Warning & Analysis: Integrate and analyze equipment operational data via big data to deliver preventive risk alerts and rational recommendations.
- Remote Expert Support: 7×24h on-duty staff handle incidents and faults, with technical experts providing remote troubleshooting guidance.
Complimentary alert notifications via SMS, service hotline and WeChat Official Account. Exclusive WeChat Mini Program for real-time online viewing of computer room operation and service status.
WeChat Official Account: DTCT Intelligent O&M
Environment Monitoring Mini Program
Our Achievements
Serving Over 100 Customers
Launched officially in 2023, the service has supported 100+ organizations and remotely managed more than 500 computer rooms. The Cloud O&M service has won wide recognition and praise from customers.
Contact Us
Cloud O&M Service Desk
To further boost service response speed and quality, we have set up a dedicated Cloud O&M Service Desk to uniformly handle and respond to demands and inquiries related to cloud O&M services.
- Landline:
0574-87134724 - Mobile:
18989357888 - Official WeChat:
Choose DTCT Cloud O&M Service to make your data center O&M smarter, more efficient and safer. Contact us now to experience distinctive data center operation & maintenance service!
